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Bassoon Bocal Trial Policy
We offer convenient options for trying bassoon bocals to ensure you find the perfect fit for your instrument. Whether in-store or by mail, our trial process is designed to make your experience straightforward and enjoyable.
In-Store Trials:
For the greatest range of options, visit our Berkeley shop, where you can try all the bocals we have in stock.
We understand that 30 minutes in a store isn’t nearly enough time to decide if a bocal is right for you, so we encourage customers to take up to 4 bocals home for a thorough trial. Play them in your spaces, for your teachers, and with your colleagues—we want you to find the bocal that works best for you!
Up to 4 bocals may be taken on trial. While there is no fee for the trial itself, we do require a credit card on file.
Trials last 1 week from the date you take the bocals from our shop.
Mail Order Trials:
Customers can request a trial of up to 4 bassoon bocals at one time by mail. If you aren’t sure which bocals to try or want to discuss bocal options, call us and ask to speak with one of our bassoon specialists!
For trials conducted via mail, customers are responsible for shipping and insurance costs. Shipping charges are as follows:
- Up to 4 Bocals:
- $30 One Way
- $55 Round Trip
Trials by mail last 1 week from the date you receive the bocals. We understand that in some cases there may be circumstances that require a trial period longer than 1 week. If you need extra time to make a decision or your bocals were delayed in transit, call us and we will do our best to accommodate you.
Please note: Due to the popularity and demand for some bocal models, we may not be able to extend all trials.
Additional Information:
- Unsure which bocals to try? Contact our bassoon specialists for personalized recommendations tailored to your needs.
- All bocals must be returned in their original condition if not purchased.
- Bocals returned with damaged corks will incur a $25 recorking fee.
- For further assistance or inquiries, please call us at (510) 845-7178 or email at [email protected]
English Horn Bocal Trial Policy
We offer convenient options for trying English horn bocals to ensure you find the perfect fit for your instrument. Whether in-store or by mail, our trial process is designed to make your experience straightforward and enjoyable.
In-Store Trials:
For the greatest range of options, visit our Berkeley shop, where you can try all the bocals we have in stock.
We understand that 30 minutes in a store isn’t nearly enough time to decide if a bocal is right for you, so we encourage customers to take up to 4 bocals home for a thorough trial. Play them in your spaces, for your teachers, and with your colleagues—we want you to find the bocal that works best for you!
Up to 4 bocals may be taken on trial. While there is no fee for the trial itself, we do require a credit card on file.
In-store trials last 1 week from the date you take the bocals from our shop.
Mail Order Trials:
Customers can request a trial of up to 4 English Horn bocals at one time by mail. If you aren’t sure which bocals to try or wish to discuss bocal options, call us and ask to speak with one of our oboe specialists!
For bocal trials by mail, customers are responsible for shipping and insurance costs. Shipping charges are as follows:
- Up to 4 Mixed Consignment and Stock Bocals:
- $20 One Way
- $35 Round Trip
Trials by mail last 1 week from the date you receive the bocals. We understand that in some cases there may be circumstances that require a trial period longer than 1 week. If you need extra time to make a decision or your bocals were delayed in transit, call us and we will do our best to accommodate you.
Please note: Due to the popularity and demand for some bocal models, we may not be able to extend trials.
Additional Information:
- Unsure which bocals to try? Contact our oboe specialists for personalized recommendations tailored to your needs.
- All bocals must be returned in their original condition if not purchased.
- Bocals returned with damaged corks will incur a $25 charge for recorking.
- For further assistance or inquiries, please call us at (510) 845-7178 or email at [email protected]
Instrument Trial Policy
We understand that choosing the right instrument is a personal and important decision. Whether you're a seasoned musician or buying your first instrument, our goal is to assist you in discovering the instrument that fits you best. Sometimes we feel like an adoption agency!
Whether in-store or via mail, our trial process is designed to make your instrument buying experience convenient and informative.
In-Store Trials:
When you visit our store, you can try as many of the instruments we have in stock. We encourage you to bring your own instrument for comparison, and try different manufacturers and levels of instrument to learn what you do and don’t like in an instrument.
We suggest you set aside at least an hour to try various instruments and options. We encourage you to take your time exploring different musical passages and working with our specialists to gauge how well the instrument suits you.
Customers may take 2 instruments on trial. Once you have identified one or two instruments you really like, we recommend taking them home for a one-week trial. Play them in your spaces, for your teachers, and with your colleagues. We want you to find an instrument that works best for your unique circumstances.
Trials last 1 week from the time you take the instrument from our shop. We understand that in some cases there may be circumstances that require a trial period of longer than 1 week. Should you require more time to make a decision, we may be able to extend the trial period, contingent upon instrument availability and the interest of other customers.
Please note: Due to the popularity and demand for some models, we may not be able to extend trials.
Mail Order Trials:
Customers may request a trial of up to 2 instruments at one time by mail. If you aren’t sure which instruments to try, call and ask to speak with one of our specialists! They can provide insight into instrument options that best suit your needs and preferences.
For instrument trials via mail, customers are responsible for shipping and insurance costs. Our shipping methods are designed to minimize transit time and avoid adjustment issues developing in transit. We ship instruments using UPS with a signature required to ensure prompt and safe arrival. Shipping charges are calculated on an individual basis. To request a shipping quote, please call us at (510) 845-7178 or email at [email protected].
Trials last 1 week from the day you receive the instrument. We understand that in some cases there may be circumstances that require a trial period longer than 1 week. Should you require more time to make a decision, we may be able to extend the trial period, contingent upon instrument availability and the interest of other customers.
Please note: Due to the popularity and demand for some models, we may not be able to extend trials.
Return and Condition Requirements:
- Customers are responsible for return shipping and insurance costs if instruments are not purchased.
- Instruments must be returned in their original condition. This includes maintaining the integrity of the instrument and ensuring all accompanying accessories are returned.
- Customers are liable for any damage incurred during the trial period. Instruments returned with damage will be assessed for repair costs and billed to the customer.